Charlotte Barnes is a former PetSmart groomer based in Houston, Texas. ^{[undefined] [1]}

On February 1, 2018, Barnes was fired her job after she was captured on video violently handling a dog.

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The graphic video captured by another PetSmart customer at the store located at 19945 Katy Fwy in Houston shows Barnes cutting the hair of a small black and white dog.

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About halfway through the 19-second long video clip, Barnes is seen jerking the dog's head back numerous times before grabbing it by by the right ear.

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The video was shared to Facebook by the dog's owner, Brooke Vowers, where it went viral. ^{[undefined] [undefined]}