Amy C. Edmondson is the Novartis Professor of Leadership and Management at arvard Business School, where she has been in the teaching profession for 19 years. The Novartis Chair was established to enable the study of human interactions that lead to the creation of successful business enterprises for the betterment of society. Edmondson’s research examines leadership, learning and innovation in teams and organizations, and has been published in more than 70 articles in journals and books, and in more than 30 Harvard teaching cases. Her research, teaching, and consulting on these issues has occurred in the contexts of health care delivery, biotechnology and pharmaceuticals, financial services, government agencies, and consumer product companies. Her emphasis is on teaming – the activities of collaborative work across boundaries – rather than on stable team structures. She teaches courses on leadership and organizational learning and has served on 32 doctoral committees. ^[1]