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Raman Roy

Raman Roy

Raman Roy is one of the pioneers of the Business Process Outsourcing industry in India. A Chartered Accountant based out of NCR-Delhi region he is currently the C.E.O of his VC funded BPO company Quatrro. He holds a Bachelor's Degree in Commerce from Shri Ram College of Commerce

Raman Roy
BornDelhi, India
OccupationChairman and Managing Director of Quatrro, Chairman of NASSCOM

Work History

Raman started his BPO work with American Express in 1983, when the company started its Japan and Asia Pacific (JAPAC) support operations based out of New Delhi in India. The work was largely accounting and back office based. After American Express Raman moved to GECIS. GECIS was GE's captive BPO arm started in Gurgaon before the location had its reputation for an M.N.C. hub. Jack Welch's personal contacts with K.P. Singh started off GECIS in India. With Raman GECIS grew rapidly from 1994 to 1999, to become a 10,000 employee organisation with offices in Gurgaon, Hyderabad and Bangalore.

In 2000, with funding from a Venture Capitalist firm (ChrysCap- or Chysalis Capital) Raman started the company in New Delhi, Spectramind was a pioneer in the Business process outsourcing in India, as it was among the first few companies in India to get into the third party business.

By 2002 Spectramind had expanded to 9000 employees spread across New Delhi, Mumbai and Pune, at this time Wipro bought out Spectramind for US$175 million. Raman served in Wipro as the CEO of the BPO entity till 2006 when he left along with a large number of senior Spectramind resources to start a new venture called (Quatrro, which translates to Four, was chosen as the name since it was Roy's fourth company). Now Raman Roy, the chairman and managing director of Quatrro Global Services, has the distinction of setting of the Indian BPO revolution. His first startup Spectramind was sold to Wipro in 2002, leaving a neat sum for himself and also the venture capital backer Chryscapital. Roy, who raised $100 million from Olympus Capital for his venture Quattro, is now involved in BPO/KPO, gaming outsourcing, and legal process outsourcing. Roy is also one of the founders of Indian Angel Network.


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