Lior Arussy
5.83K VIEWS
Everipedia is now IQ.wiki - Join the IQ Brainlist and our Discord for early access to editing on the new platform and to participate in the beta testing.
Lior Arussy
One of the world’s authorities on customer experience and customer centric transformation, Lior Arussy delivers results.
His strategic framework converts organizations from product- to customer-centricity.
It is drawn from his work with some of the world’s leading brands: Mercedes-Benz, Royal Caribbean Cruises, Thomson Reuters, HSBC, E.ON, FedEx, SAP, University of Pennsylvania and Johnson and Johnson.
His methodology enabled a European logistics corporation to move from 3% annual organic growth to 44% annual organic growth in just two years.
References
[3]
Citation Linkyoutube.comThe Economics of Customer Experience | Lior Arussy - YouTube
Jan 24, 2016, 6:35 PM
[5]
Citation Linkcustomerthink.comAuthor Profile for Lior Arussy (lior_arussy) | CustomerThink
Jan 24, 2016, 6:35 PM
[7]
Citation Linkamazon.comAmazon.com: Lior Arussy: Books, Biography, Blog, Audiobooks, Kindle
Jan 24, 2016, 6:35 PM
[11]
Citation Linkamazon.comCustomer Experience Strategy - The Complete Guide From Innovation to Execution
Jan 24, 2016, 6:35 PM
[12]
Citation Linkamazon.comCustomer Experience Strategy-The Complete Guide from Innovation to Execution- Hard Back
Jan 24, 2016, 6:35 PM
[13]
Citation Linkamazon.comExcellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
Jan 24, 2016, 6:35 PM
[14]
Citation Linkamazon.comPassionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!
Jan 24, 2016, 6:35 PM
[17]
Citation Linkamazon.comThe Experience!How to Wow Your Customers and Create a Passionate Workplace
Jan 24, 2016, 6:35 PM
[18]
Citation Linkwww.youtube.comMobilizing Employees to Create Exceptional Experiences
Jan 24, 2016, 6:35 PM
[19]
Citation Linkwww.youtube.comThe Economics of Customer Experience | Lior Arussy - YouTube
Jan 24, 2016, 6:35 PM