She received her Doctor of Psychology degree from the PGSP-Stanford Psy.D. Consortium at Palo Alto University Palo Alto University in 2003. Jennifer completed her predoctoral internship at the Iowa City VA Medical Center where she participated primarily in rotations for PTSD and Family therapy, with additional training in SUD, Polytrauma, and Health Psychology. 
Dr. Gonzales was dividing her time between working onsite at The Pathway Home and on the Napa Valley College campus. Pathway believed that having a psychologist on-site was a key part of meeting the needs of student veterans who struggled with depression , anxiety , or post traumatic stress disorder .   
Several people were released before the gunman and three hostages were confined to a single room, after which a standoff ensued. Hostage negotiators were brought in but nothing was heard from either the gunman or the hostages for more than 7 hours.