Computer Generated Solutions, Inc.
Computer Generated Solutions, Inc.
Private | |
Industry | Business Applications, Learning, Outsourcing, Technology |
Founded | 1984(1984) |
Headquarters | 200 Vesey Street #27,New York City,United States |
Key people | Phil Friedman, Founder, President and CEO |
Services | Software as a service, Enterprise software, IT services |
Number of employees | 7,500 |
Website | www |
Computer Generated Solutions, Inc., or CGS, is a business applications, enterprise learning and outsourcing services company serving global enterprises, regional companies and government agencies.
Founded in 1984 by CEO Phil Friedman, CGS employs more than 7,500 professionals across North America, Latin America, Europe, the Middle East and Asia.
Private | |
Industry | Business Applications, Learning, Outsourcing, Technology |
Founded | 1984(1984) |
Headquarters | 200 Vesey Street #27,New York City,United States |
Key people | Phil Friedman, Founder, President and CEO |
Services | Software as a service, Enterprise software, IT services |
Number of employees | 7,500 |
Website | www |
Operations
CGS has 19 offices in six countries including Canada, Chile, India, Israel, Romania and the United States, and supports client operations in over 40 countries.
Industries served include distribution and wholesale, education, financial, healthcare and life science, media and entertainment, retail and hospitality, technology, cable and wireless/telecommunication, consumer product, and corporate help desk industries, as well as apparel, footwear, and accessories; and professional service organizations.
Expansion
Acquisitions
Products and services
CGS goes to market with three key offerings: Business applications, enterprise learning and business process and technology outsourcing services.
Products and services include:
Business Applications: ERP, Ominchannel planning, PLM, Manufacturing, Shop Floor Control, Logistics, B2B eCommerce, Finance and EDI [6]
Enterprise Learning: eLearning, Blended Learning Solutions, Instructor-led training and Learning Consulting Services [7]
Business Process Outsourcing: Help Desk, Customer Support, Technical Support, Back Office, Channel Partner Enablement, Finance & Accounting and Telesales & Telemarketing. [8]
Technology Outsourcing: Enterprise Infrastructure Solutions, Remote Monitoring & Maintenance, Managed Cloud Technologies, Application Development & Maintenance and Email Archiving Solutions. [1]
CGS maintains several alliances with vendors including Microsoft, Dell, IBM, Toshiba, Fuji and additional global service providers.
Awards
International Association of Outsourcing Professionals (IAOP) “Global Outsourcing 100”[1]
Diplomat Bucharest’s Outsourcing Awards for Excellence “BPO Company of the Year” – CGS Romania [1] (2015)
TMVC “Customer Experience Innovation Award” for Business Process Outsourcing [1] (2015)
TrainingIndustry.com – CGS named to “Top 20 IT Training Companies”[1] (2015)
Stevie Awards “Contact Center Leader of the Year”[1] (2014)
Crain’s New York Largest Privately Held Companies [2006-2014] [1]